Purchase terms
30-day money-back guarantee.
Return the undamaged six-candle set and charging dock within 30 days of delivery for a refund of the product price. Original shipping is not refunded; return shipping is buyer-paid.
Arrange a return
Contact will@contextcandles.com with your order reference within 30 days of delivery. We’ll provide the return instructions. The complete, undamaged set and charging dock must be returned within that period.
What is refunded
The guarantee covers the price paid for the product. Original shipping is not refunded, and you pay for return shipping.
Damaged, missing or faulty item?
Tell us what happened and include your order reference. We’ll review the issue with you.