Purchase terms
14-day money-back guarantee.
Return the undamaged six-candle set and charging dock within 14 days of delivery for a refund of the product price. Original shipping is not refunded; return shipping is buyer-paid.
Arrange a return
Contact will@contextcandles.com with your order reference within 14 days of delivery. We’ll provide the return instructions. The complete, undamaged set and charging dock must be returned within that period.
Contact us about a returnDamaged, missing or faulty item?
Tell us what happened. Include your order reference if you have one, or the email used at checkout. If you already contacted us, reply to the same conversation. We’ll review the issue with you.
Contact order support