Returns and order support.
14-day money-back guarantee
Return the undamaged six-candle set and charging dock within 14 days of delivery for a refund of the product price. Original shipping is not refunded; return shipping is buyer-paid.
Read the full guaranteeArrange a return
Contact will@contextcandles.com with your order reference within 14 days of delivery. We’ll provide the return instructions. The complete, undamaged set and charging dock must be returned within that period.
Contact us about a returnReplacements
Email us. If a candle or dock fails, we handle replacements case by case. Include your order reference or checkout email and describe the issue.
Contact order support